About Us

Our Mission

Who We Are

Jeanette Bussey, LMFT

1. Respect the individual

Sai Mental Health Principles of Care - respect the individual

2. Treat people with dignity

Sai Mental Health Principles of Care - treat people with dignity

3. Understanding experience and goals

Sai Mental Health Principles of Care - understanding experience and goal

4. Maintaining Confidentiality

Sai Mental Health Principles of Care - Maintaining confidentiality

5. Giving Responsibility

Sai Mental Health Principles of Care - giving responsibility

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Frequently Asked Questions (FAQ)

At SAI Mental Health, we know that reaching out for help is a big step.

Below are answers to some of the most common questions we receive from patients and families. If you don’t see your question here, please don’t hesitate to contact us
— we’re here to help.

  1. What types of therapy does SAI Mental Health offer?

We provide both individual and group counseling for adults, adolescents, and families. Our specialties include anger management, trauma recovery, grief and loss, stress management, and parenting support.

  1. Who are your therapists?

Our licensed clinicians bring years of experience in psychology, social work, and counseling. Each therapist is trained in evidence-based approaches designed to help you heal, grow, and strengthen emotional well-being.

  1. Do you offer virtual or telehealth sessions?

Yes! We offer secure telehealth appointments for clients who prefer or require remote sessions. You’ll receive the same level of compassionate, personalized care from the comfort of your home.

  1. Where is your clinic located?

We’re conveniently located in Reno, Nevada, with easy access and parking for patients.
5325 Reno Corporate Dr #100, Reno, NV 89511

  1. Do you accept insurance?

Yes — we accept most major insurance plans and offer private-pay options as well. Our team can help you verify coverage and explain out-of-pocket costs before your first appointment. Cigna, Aetna, Blue Cross Blue Shield, UMR, United Health Care, Hometown Health, Prominence and Humana are a few major insurances we accept.

  1. How do I schedule an appointment?

You can request an appointment online through our Contact page
or call our office directly during business hours. Our staff will match you with a therapist based on your needs and availability. saimentalhealth.org (775) 800-1136

  1. Do you provide services for children or teens?

Yes, we offer specialized adolescent counseling and anger-management groups for teens, along with family therapy to support healthy communication and growth at home.

  1. What can I expect during my first session?

Your first appointment focuses on getting to know you — your goals, background, and what brought you in. Together, we’ll outline a personalized plan to help you move forward in your healing journey.

  1. How long are therapy sessions, and how often do I come in?
    * review with staff*Most sessions last 45–60 minutes, and frequency depends on your goals — typically once per week to start. Your therapist will discuss what schedule works best for your needs.
  2. Is everything I share confidential?

Absolutely. Your privacy is our priority. All sessions are confidential and HIPAA-compliant, meaning your information is protected and never shared without your written consent.

  1. What makes SAI Mental Health different?

We combine clinical expertise with compassionate, human-centered care. Our team focuses on building genuine connections, helping every client feel seen, supported, and empowered throughout their healing process.

  1. What if I’m in crisis or need immediate help?

If you or someone you know is in danger, please call 911 or include hotline For non-emergency mental health support, reach out to us during office hours — we’ll connect you with the right resources.

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